Returns & Exchanges

La Ligne NYC offers a 14-day return window from the date of delivery for all eligible items in their original, unworn condition with tags attached. We strive to make your shopping experience seamless with easy online processing and dedicated customer support.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the pre-paid UPS shipping label provided via email.

• 3.
  Package Your Items

  Securely pack your items in the original shipping box or a similar mailer, ensuring all original tags and packaging materials are included.

• 4.
  Drop Off and Track

  Deliver your package to any authorized UPS drop-off location and keep your tracking receipt; refunds are typically processed within 5-10 business days of receipt.